Tag Archives: management

‘Customer Dissatisfaction’ can cost you your business, what can you DO about it?

‘Customer Dissatisfaction’ can cost you your business, what can you DO about it?

When you know your product or service is in demand and the market is active there is usually a reason much closer to home why you’re not performing as expected. Often the ‘tell- tale’ signs are ignored! If your business is experiencing any of the following your customer is already dissatisfied! Customers are reducing number…

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Isn’t ‘Adversity’ just another word for ‘Change’?

Isn’t ‘Adversity’ just another word for ‘Change’?

Adversity - Let’s get some perspective on the ‘potential affects’ of economic change We consistently hear – “But this will certainly create risk and uncertainty leading to a changed business landscape”. Yes, of course it will, but every business wishing to sustain or grow, has to deal with this as part of their on-going strategy…

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Strategic Business Planning – Discovering your next steps

Strategic Business Planning – Discovering your next steps

So many businesses miss out on the ‘thinking’ stage of business strategy. Our advice is to take your time, assess where you’re at and where you fit into your own business sector

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Why is “Value Added” the key to profitability?

Why is “Value Added” the key to profitability?

Ensure your customer values your product or service – Make sure you’re giving your customer what they need by analysing your process. This will help you to discover the ‘value add’ and conversely what is adding unnecessary cost.

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