You have a great service or product – how do you explain this to your current or prospective clients so they know you are a good choice for their needs?
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What is a Value Proposition and why do you need it?
‘Customer Dissatisfaction’ can cost you your business, what can you DO about it?
When you know your product or service is in demand and the market is active there is usually a reason much closer to home why you’re not performing as expected. Often the ‘tell- tale’ signs are ignored! If your business is experiencing any of the following your customer is already dissatisfied! Customers are reducing number…
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The importance of team engagement
We help you to realise you already have the expertise within your business – then we help you to see it and develop it as part of your business growth strategy
Effectiveness v Efficiency
"DO THE RIGHT THING RIGHT" "doing the right thing is more important than doing things right." Doing the right thing is effectiveness; doing things right is efficiency. That's according to noted management expert, Peter Drucker. As he says; Focus first on effectiveness (identifying what is the right thing to do), then concentrate on efficiency (doing…
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