Category Archives: Process

Artificial Intelligence – You might already be using more than you think!

Artificial Intelligence  As businesses are now able to utilise more and more Artificial Intelligence (AI) and Machine Learning (ML) technologies than ever before, in fact the amount and sophistication can be bewildering. Let’s look at the key advantages around AI and ML as they are reasonably straightforward. Here is our summary: Consistent application Reliability Accuracy…
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Creating a positive ‘Customer Journey’

How do you become the business of choice for your customers? In this article; we discuss ‘Customer Journey Mapping’ as an essential tool to sustainable business growth. Some background As more and more businesses are facing increased competition, they are developing their sales growth strategy around online activity. However, they are often not embracing that…
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