When you know your product or service is in demand and the market is active there is usually a reason much closer to home why you’re not performing as expected. Often the ‘tell- tale’ signs are ignored! If your business is experiencing any of the following your customer is already dissatisfied! Customers are reducing number…
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The importance of team engagement
We help you to realise you already have the expertise within your business – then we help you to see it and develop it as part of your business growth strategy
Effectiveness v Efficiency
"DO THE RIGHT THING RIGHT" "doing the right thing is more important than doing things right." Doing the right thing is effectiveness; doing things right is efficiency. That's according to noted management expert, Peter Drucker. As he says; Focus first on effectiveness (identifying what is the right thing to do), then concentrate on efficiency (doing…
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