Blog

Creating a positive ‘Customer Journey’

How do you become the business of choice for your customers? In this article; we discuss ‘Customer Journey Mapping’ as an essential tool to sustainable business growth. Some background As more and more businesses are facing increased competition, they are developing their sales growth strategy around online activity. However, they are often not embracing that…
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It is often said, if you don’t measure, you can’t manage

It is often said, if you don’t measure, you can’t manage There is some truth here but we believe it goes much deeper than that. Structured leadership gives your business the opportunity to generate a ‘culture of advantage’ to support your business accurately and realistically. A key part of sustainable growth is for the senior…
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