Recent Posts by Angela Blackman

Creating a positive ‘Customer Journey’

How do you become the business of choice for your customers? In this article; we discuss ‘Customer Journey Mapping’ as an essential tool to sustainable business growth. Some background As more and more businesses are facing increased competition, they are developing their sales growth strategy around online activity. However, they are often not embracing that…
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It is often said, if you don’t measure, you can’t manage

It is often said, if you don’t measure, you can’t manage There is some truth here but we believe it goes much deeper than that. Structured leadership gives your business the opportunity to generate a ‘culture of advantage’ to support your business accurately and realistically. A key part of sustainable growth is for the senior…
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If you’re thinking of Exporting, read this

Exporting International trade essentials If you think ‘exporting’ might be the next step for your product and business, you might want to consider the following points as a guide before you begin your plan. Anyone who has had experience of exporting also knows what a minefield it can be and that mistakes can be costly…
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